Reference

Your privacy at 0pp0

This page explains how 0pp0 handles the details you share when you open an account in India.

Account detailsDevice signalsCookiesPayment recordsIndia access

What this policy covers

0pp0 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to the details you give us when you create, use, or close an account, and to the signals your device sends when pages load. We use that data to run sign-in, confirm withdrawals, answer support requests, keep the account secure, and spot misuse

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or duplicate access. If a rule in your state changes what we can offer, access is available only where local law permits, and we will follow the local requirement that applies to your account. We keep only the records needed for operations, dispute handling, fraud checks,
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and legal duties. When the retention period ends, we delete, mask, or archive the record according to our internal schedule. We do not ask for more than we need to operate the account flow.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

SEND REQUESTS HERE

Ways to contact us

If you want to correct a detail, ask how a record is used, or send a privacy request, we keep the route simple.

Email us Send the request from the email linked to your account, and mention whether you want access, correction, deletion, or a copy of your details. Clear context helps us match the right record quickly.

In-account message Use the help form inside your account when you need to change a detail, ask about a withdrawal check, or report a privacy concern. The request stays tied to the same account profile.

Postal request If you prefer a written route, send your request by post with your account name and a contact point for the reply. We use that address only to process the privacy request.

RECORDS KEPT TIGHT

How we handle records

We handle privacy work as part of account operations, not as a side note. That means the same team that deals with sign-in, payments, and withdrawals also checks requests for correction, deletion…

What we collect

We collect the details you enter at sign-up, the device signals that help us protect login sessions, and the payment records needed to process deposits or withdrawals through UPI, Paytm, and PhonePe.

Why we use it

We use those records to create and secure the account, confirm sensitive requests, send service messages, and settle payment questions. We do not use more than we need for those tasks.

Cookies and sessions

Cookies help us remember your session, language choice, and security state, so you do not have to log in again on every page. Clearing them may trigger another verification step.

Account security

When you change a sensitive detail or ask for a withdrawal, we may ask for an extra check to confirm it is really you. That protects the account from unwanted access.

How long we keep it

We keep records for the period needed to run the account, handle disputes, complete fraud checks, and meet legal duties. After that, we delete, mask, or archive them under our retention rules.

How you can change it

You can ask us to correct, delete, or copy your details, and you can ask how a record is used. Where local law changes our handling, we follow that rule.

Privacy questions you may ask

These answers cover the requests we hear most often about data use, cookies, records, and account access. If you need a correction, deletion, or a change linked to local law, send it through the contact path on your account so we can verify it properly and reply through the same route. We keep the wording direct so you can act on it without searching through extra pages.

It covers the details you share when you open an account, log in, send a support message, or move money through UPI, Paytm, or PhonePe. It also covers device signals, cookies, and the records we keep for security.

We collect the name, contact route, device and browser signals, session data, and payment records needed to run your account. If a field is optional, we use it only when you choose to provide it.

Payment records help us match a deposit or withdrawal to the right account, spot errors, and settle disputes. We keep only the entries needed for those jobs and the legal duties that follow.

Yes. If a detail is wrong or outdated, send a correction request through support with enough context for us to find the record. We may ask for a fresh check before changing sensitive account details.

Cookies help us keep you signed in, remember preferences, and protect sessions from misuse. They do not give us your whole device contents, and you can clear them in your browser whenever you want.

We keep records only as long as needed for account operation, dispute handling, fraud checks, and legal duties. After that, we remove, mask, or archive them under our retention schedule.

If local law changes what we may collect or how we may serve you, we adjust our handling and make access available only where local law permits. You can ask what applies to your account.

Your privacy at 0pp0

Ways to contact us

How we handle records

What we collect

Why we use it

Cookies and sessions

Account security

How long we keep it

How you can change it

Privacy questions you may ask

01 What does this policy cover?

02 Which details do you collect?

03 Why do you keep payment records?

04 Can I ask for a correction?

05 How do cookies affect my account?

06 How long do you keep records?

07 What happens if local law changes?

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